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Our Common Carpet Care Misconceptions

There are a lot of carpet care misconceptions; be sure you get the truth.

Misconception #1

All carpet cleaning companies are the same. I might just as well hire the company that quotes the lowest price. Usually not.

Some carpet cleaning companies offer a low price to persuade you to call, but then add on services you thought were included in the price.

Misconception #2

It makes no difference which method of cleaning you choose. Wrong.

There are several methods to choose from: Bonnet, Dry Foam, Dry Compound and Hot Water Extraction (steam cleaning). Some cleaning systems are considered interim maintenance cleaning systems and others are regarded as restorative by the industry. Only Hot Water Extraction (steam cleaning) can employ a rinse step to leave your carpets as residue free as possible.

Misconception #3

All a company needs to clean carpets correctly is the right equipment. This is absolutely incorrect!

Many cleaning companies own professional carpet cleaning systems, but they don’t teach their technicians the proper use of them. Make sure the cleaning company you choose has technicians who are trained by certified carpet instructors.

Misconception #4

The longer you wait between carpet cleanings, the better. This is incorrect.

Dirt is like sandpaper. It damages your carpet. The more often you have your carpets cleaned, the longer they will last. Industry standards recommend that you clean your carpets every 6 to 18 months, depending on your lifestyle.

Misconception #5

Carpet cleaners don’t provide references. This is not true.

Carpet cleaners provide customer references all the time. If the cleaner you’re considering won’t provide references, then you know the cleaner:

  • Is new to the business and doesn’t have references.
  • Is dishonest and doesn’t have good references.
  • Does poor work and will never warrant a favorable recommendation.

Misconception #6

All spots and stains are the same. A spot and a stain differs due to the following factors:

  • Spot – any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods (the foreign material is on or around the carpet fiber).
  • Stain – a foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods (the foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself). Some stains may be very difficult or impossible to remove.

Interested in our carpet tips? Be sure to view all our Carpet Care Tips.

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